About Brick HR
HR PaperTrail started where most HR software never goes: a California card room floor at 1 a.m. It’s built by operators, for anyone who manages people on the late shift.
File · Origin
Our story
Running a 24-hour gaming workforce means work permits to renew, dealer errors to document, disputes to sort out — and write-ups that have to stand up to employees, regulators and attorneys, often months after the fact. The paperwork lived in binders, inboxes and a supervisor’s drawer.
So in October 2016, we wrote the first line of the tool we needed. It was built inside Club One Casino in Fresno — a card room owned by Brick HR’s president — by the people who had to use it on the next shift.
That tool became HR PaperTrail, from Brick HR, Inc. It has been shaped ever since by the people who manage hospitality, food and beverage, security, gaming and maintenance teams in California, and by every “what actually happened?” that follows a hard night.
Our mission is to build productivity and peace of mind through tools that make better, more defensible management decisions.
That’s still the job. Every write-up signed on screen, every incident with its witnesses, every license caught before it lapses is one more decision you can stand behind.
The Brick HR team · Manage with Confidence®
Why it exists
Managing people is hard. Even when you make the right call, it gets second-guessed — by employees, by senior management, by agencies and by attorneys. HR PaperTrail exists so the call is documented, consistent and defensible.
20%
The Priceless
Show up on time, take initiative, do the right thing.
60%
The Potential
Good intentions, but they need direction and a manager’s eye.
20%
The Problem
Attendance issues, workplace incidents, management headaches.
The people
President, Brick HR
Kyle has led Club One Casino in Fresno — the card room where HR PaperTrail was built — and has served as president of the California Gaming Association.
He writes about managing people, documentation and the decisions that get second-guessed on the HR PaperTrail blog.
Read Kyle on the blogThe people who build it
The people who build HR PaperTrail personally follow up with everyone who signs up. Tell us about your floor — your shifts, your licenses, your headaches — and we’ll set up a walkthrough built around it.
On the record
From one card room’s binder to a platform for every team that works the late shift.
2016
Written in October for one card room floor that needed write-ups, permits and incidents in one place.
2020
HR PaperTrail opens up to other operators in hospitality, security, gaming and maintenance.
2025
Incident analysis, and AI that flags incidents that may meet California’s workplace-violence definition.
2026
AI risk insights, the Access Matrix, one-click personnel packets, a REST API and Repair & Maintenance.
What we believe
The same reasons, the same ladder, the same signatures — whichever manager is on, whichever shift it is.
Their comments in their words, their signature on the record, and points that forgive themselves each clean month.
Grave, Day and Swing. Phones on the floor. A shift report that’s waiting for HR in the morning.
No scheduling, no payroll. Keep the tools you have — we’ll tell you straight what fits and what doesn’t.
Get started
Tell us about your operation. We read every answer and will personally reach out within one business day — and setup is on us.